Terms & Conditions

 An individual or business working with Meraki Marketing will be referred to as ‘the client’. 

These Terms and Conditions form the contract between Meraki Marketing and the client.

The Small Print

Meraki Marketing will consult with the client for up to an hour before the first booking without any charge.

Once the task has been discussed the details we have agreed upon will be sent by e-mail to the client for confirmation.

The client will indicate acceptance by reply and these Terms and Conditions will form the contract.

Timescales and deadlines will be agreed prior to commencement of the task.

Work can be received by email attachment, post, USB drive. A local collection service is available on request. (Mileage charges apply)

It is the clients’ responsibility to install anti-virus protection on their own equipment.

Final proof reading remains the responsibility of the client, however in the unlikely event of any mistakes being found they will be rectified free of charge if returned within 48 hours.


The time taken to complete a task will be monitored and recorded. Only time used directly on the task will be recorded; any interruptions or breaks will not be included in the completion time.

Time used will be invoiced upon completion of the task – Invoices will be sent via email.

Invoices must be paid within 7 days of receipt.

Meraki Marketing reserves the right to reject any further tasks if the previous invoice has not yet been paid.

Payments must be made in UK pounds sterling from a UK bank account or PayPal account. We do not accept credit cards.


Meraki Marketing will not be held responsible for any loss, damage, theft etc. of data, documents, equipment or any items relating to tasks during transit to and from our premises.

Final responsibility for proof reading and checking all completed work lies with the client. Meraki Marketing will not be held liable or responsible for the end use of any work completed by us.

In no event shall Meraki Marketing be liable for any indirect punitive, special or incidental damage (including loss of business, revenue, profits, use, data or other economic advantage) however it arises.

Clients have sole responsibility for adequate protection and back up of data and/or equipment used and will not make a claim against Meraki Marketing, re-run time, inaccurate instruction, work delays or lost profits resulting from a contract.

Meraki Marketing reserves the right to reject work that we feel is illegal, immoral or objectionable.


All work undertaken is treated IN CONFIDENCE. If required we will sign a Confidentiality agreement.

No details regarding clients or information relating to work carried out will be disclosed or passed to a third party without prior consent unless we are legally obliged to do so.